Insurance adjusting is evolving at a faster pace than ever. Between AI-driven workflows, growing policyholder expectations, and growing roof claim complexity, today’s adjusters need to operate with precision, discipline, and the right tools. Success in 2026 won’t come from simply “getting through volume”; it will come from becoming the adjuster who consistently delivers accurate claims, minimizes supplements, and elevates the policyholder experience.
The great news? Highly successful adjusters aren’t “born”; they’re built. They cultivate habits that enable them to work smarter, reduce cycle time, stay ahead of changes in roofing codes, and communicate with clarity and confidence.
Here are the seven habits that define the best adjusters in the industry today and the ones that will shape the next generation of roofing claim professionals tomorrow.
Accuracy is the foundation of credibility—and the fastest path to fewer supplements.
Top adjusters know that accuracy isn’t just a box to check; it’s the single biggest driver of cycle time, reinspection rates, policyholder satisfaction, and supplement reduction.
Roofing claims, in particular, introduce complexity, including local codes, jurisdiction-specific requirements, manufacturer specifications, line-by-line measurement details, and weather-related considerations. Missing any of these can create downstream headaches, from additional supplements to frustrated contractors to confused policyholders.
Highly successful adjusters develop accuracy through predictable systems, rather than relying on memory.
They rely on tools and workflows that remove guesswork, especially when navigating state and local building codes.
This is where OneClick Code has become indispensable. Instead of spending hours digging through municipal websites, cross-referencing code books, or Googling requirements that may or may not be current, adjusters can instantly:
Result: Claims are sent out cleaner, faster, and with higher accuracy, all of which build trust and reduce cycle time.
In 2026, accuracy is no longer optional. It’s the habit that everything else is built on.
A modern adjuster isn’t just a claims professional; they’re a tech-enabled problem solver.
Adjusters today have access to more software than ever before:
While average adjusters dabble in these tools, top adjusters master them.
And importantly… They adopt new tech early.
Looking forward to 2026, tech fluency won’t be a “nice-to-have”; it will be a differentiator that directly affects performance.
The most successful adjusters know that their tools are not obstacles: they’re multipliers.
A great adjuster is also a great communicator.
Policyholders remember three things:
Technical accuracy is essential, but your communication can elevate or erode the entire policyholder experience.
They explain coverage, decisions, and next steps simply and without jargon.
They set expectations early and consistently reinforce them. Policyholders are informed of the next steps and expected processes without having to ask.
They acknowledge stress, loss, and complexity. A roofing claim may be “routine” for the adjuster—but it’s an event for the policyholder.
They leave nothing ambiguous. Every conversation becomes a documented asset.
Tough conversations feel easier because the adjuster is equipped to address anything that comes up along the way.
The best adjusters understand that communication isn’t part of the job… It is the job.
In 2026, the adjusters who win will be the ones who can point to verifiable information.
Top adjusters don’t rely on guesses, past experience, or assumptions, especially when reviewing roofing claims. Too many supplements, disputes, and delays happen because someone’s gut feeling replaced verifiable data.
This is another area where OneClick Code has changed the game. Instead of relying on general knowledge of local building requirements or “what contractors usually say,” adjusters can back up every decision with evidence that is:
Data is the adjuster’s shield. And in 2026, it will be the difference between friction and efficiency.
Speed is important—but predictable speed is everything.
Cycle time is one of the core performance metrics across the adjusting industry. But the best adjusters don’t just try to “go faster.” They build systems that allow them to work quickly and accurately.
They understand that the real enemy of cycle time isn’t speed.
It’s friction.
Every supplement is friction.
Every unclear note is friction.
Every missing code requirement is friction.
Every unanswered email is friction.
By focusing on repeatable workflows rather than hustling harder, top adjusters maintain high output without sacrificing the quality that keeps claims out of dispute.
In 2026, the adjusters who master frictionless workflows will lead the pack.
Roofing claims remain some of the most complex, most litigated, and most scrutinized claims in the industry.
The adjusters who stand out don’t wait for annual refreshers—they actively build their expertise year-round.
Shingle types, roofing manufacturer installation requirements, ventilation, decking requirements, flashing details, underlayments, fastener patterns—expertise here is a major advantage.
Great adjusters adjust claims. Exceptional adjusters restore peace of mind.
Claims happen because something went wrong. A roof was damaged. A storm hit. A family is stressed, inconvenienced, and unsure what comes next.
Top adjusters never forget that real people are behind every photo, every estimate, every inspection.
Adjusters who prioritize people's needs earn higher satisfaction scores, reduce complaints, and often prevent escalations before they occur.
And here’s the key:
Accuracy enhances experience.
When the estimate is accurate, when the codes are verified, and when the claim is processed smoothly, policyholders feel cared for.
This is why OneClick Code aligns so well with this habit. By improving accuracy and eliminating confusion surrounding roofing codes, adjusters deliver a smoother and trustworthy process for the insured.
The adjusting profession is evolving quickly. AI is entering the workflow. Automation is accelerating tasks. Tools are getting smarter. Claims expectations are rising.
But the core habits that define a great adjuster remain, and they’re becoming even more essential.
The future adjuster isn’t just a claims handler—they’re a skilled, tech-enabled, accuracy-driven professional who brings confidence and clarity to every roofing claim they touch.
All seven habits share a common theme:
The best adjusters win by building predictable systems for accuracy, communication, and efficiency.
OneClick Code plays a critical role in supporting these habits—making it simple to verify roofing codes, prevent supplements, reduce cycle time, calculate shingle waste, IWS, and ventilation, and provide real-world accuracy that stands up to scrutiny. When adjusters combine expert judgment with trusted data, they deliver outcomes that are consistent, defensible, and satisfying for everyone involved.
The next generation of adjusters has an unprecedented opportunity to elevate the profession. With the right habits—and the right tools—they can deliver faster claims, cleaner estimates, and a dramatically better experience for policyholders.
2026 is coming fast.
The adjusters who start building these habits now will be the leaders everyone else looks to.
Q: What makes an insurance adjuster highly successful?
A highly successful adjuster consistently delivers accurate estimates, communicates clearly, reduces cycle time, and uses trusted tools to minimize supplements. They rely on verified data, such as jurisdiction-specific roofing codes from OneClick Code, to ensure every claim is defensible and efficient.
Q: Why is roofing claim accuracy so important for adjusters?
Roofing claims are heavily regulated by local building codes. Accurate code compliance reduces supplements, prevents disputes, speeds up cycle time, and builds policyholder trust. Tools like OneClick Code help adjusters verify roofing codes instantly so estimates are correct the first time.
Q: How can adjusters reduce supplements in roofing claims?
The key is verifying jurisdiction data, code requirements, and weather history before writing the estimate. OneClick Code provides all three, removing guesswork and giving adjusters the documentation needed to submit cleaner, supplement-proof estimates.
Q: What tools help adjusters work faster in 2026?
Leading adjusters use digital estimating platforms, remote measurement tools, automated documentation systems, and property data tools like OneClick Code. These technologies cut research time, ensure code compliance, and streamline the entire adjusting workflow.
Q: How does OneClick Code support adjusters?
OneClick Code instantly delivers verified building codes, roof sheathing codes, jurisdiction data, and weather event history. This eliminates time-consuming research, reduces back-and-forth with contractors, and ensures estimates meet local requirements—helping adjusters close accurate claims faster.
Q: What habits should new adjusters develop for 2026?
New adjusters should focus on accuracy, tech mastery, communication, data-driven decisions, cycle time discipline, continuous training, and policyholder-centric service. These habits form the foundation of consistent claim quality and long-term success.
Q: Why is verified roofing code data essential for claim reviews?
Because incorrect code assumptions create delays. Verified code data ensures the estimate aligns with legally enforceable requirements. OneClick Code provides this instantly, helping adjusters avoid supplements, rework, and disputes.